Help – Tumble Dryer Is Not Spinning

There are a few simple checks you can do if you notice that your tumble dryer has stopped spinning or is making unusual running sounds while running a regular load.

Many internal failures can prevent the tumble dryer from spinning.

The most common of these are:

  1. The drive belt has broken or has come-off

    The drive belt may wear out or become brittle over time. If the drive belt has snapped or has come off, the tumble dryer will make a running sound, but will not turn. One way to check this is to turn the drum by hand. A tumble dryer drum should be stiff when turned by hand. However, if the drive belt is loose or broken, the drum will appear freer than usual.

  2. The motor or capacitor has failed

    Your tumbler drier will not rotate if there is a problem in the motor or the capacitor. A broken motor will cause the tumble dryer to make a humming sound, instead of its normal operating noise. To confirm that the motor is the problem you need to call an appliance engineer.

  3. Idler pulley assembly problem

    The idler pulley system provides tension on the drum belt so that it does not slip on the drive motor pulley or drum when the dryer is in use. Signs of this problem include squeaking and squealing noises. Faults with the idler pulley assembly can also be responsible for the tumble dryer rotating at a slower than normal speed.

  4. Door switch malfunction

    The continuous opening and closing of the tumble dryer can damage the door switch. A defective door switch will also prevent the tumble dryer from rotating.  Call your appliance engineer with details of this problem.

Please remember:

Appliances should be serviced regularly according to the manufacturer’s instructions – found in the product manual. If you have a problem with an appliance, call in a NICEIC or Gas-Safe registered appliance engineer to repair your appliance. Don’t forget that if your appliance is not working optimally, you should also have it serviced to prevent causing damage to the appliance.